Answer the questions that stop enquiries
Opening hours, prices, booking rules, services, policies and next steps are handled from approved business knowledge.
AI receptionists for service businesses
Hiya AI
Turn website visitors into qualified enquiries, bookable conversations and warm leads, even when the team is busy.
Website scan
Human handoff
WhatsApp-ready
24/7
Visitor support without adding front-desk hours
1 snippet
Install once, then turn the widget on or off in Hiya AI
0 guessing
Answers are grounded in approved business knowledge
Why businesses use it
A receptionist that knows when to answer and when to ask for help.
Hiya AI gives businesses a calmer way to handle website enquiries: helpful answers, clean lead capture and human takeover when the conversation needs a real person.
Capture the lead while interest is high
When a visitor is ready, Hiya AI collects the right contact details and reason for enquiry for the team.
Hand over when a person should step in
If the business is available, the chat moves into the conversation inbox with alerts, sound and wait-time expectations.
Managed AI onboarding
The business does not need perfect documents.
Upload what they have, scan their website and let Hiya AI create reviewable knowledge drafts. That means a nail salon, clinic, recruiter or local service business can go live without writing a support manual first.
Scan
Website and documents
Upload FAQs, service notes, policies or scan the business website.
Review
AI creates drafts
Hiya AI turns messy content into structured questions, answers and tags.
Approve
Only approved facts go live
The receptionist answers from reviewed knowledge, not guesses.
Install
One snippet on the website
Add the widget once, then turn it on or off from the dashboard.
Conversation inbox
Manual handoff waiting
Visitor
Can someone help me choose the right package?
Annie
I can connect you to the team. Would you like to wait here or schedule a callback?
Team
Hi, I can help. Are you looking for website chat only or WhatsApp handoff too?
Human when it matters
Live handoff, callback choice and WhatsApp follow-through.
If a human is available, the visitor can wait in the chat while the business gets a notification and sound alert. If they prefer not to wait, Hiya AI captures a callback request and creates a lead.
Set expected wait times
Reply from the inbox
Create callback leads
Limit unsupported questions
Made for real websites
Framer, Wix, WordPress, Shopify and custom sites.
Businesses paste one script onto their website. After that, they can control the receptionist from Hiya AI, including brand colour, avatar, welcome message, handoff and on/off status.
Turn the widget on or off without touching the customer website
Upload documents and website content during onboarding
Track leads, conversations and usage inside the dashboard
Clinics and salons
Recruitment firms
Trades and home services
Venues and event teams
SaaS and support teams
Education and training providers
Pricing direction
Simple plans with onboarding paid separately.
Monthly plans cover ongoing AI usage, leads and handoffs. The setup fee covers the work needed to scan, clean, review and launch each business properly.
Starter
For small local businesses starting with one website receptionist.
£29/mo
Setup from £199-£299
- 1 website widget
- Lead inbox
- Manual handoff
- Basic analytics
Growth
For businesses with regular enquiry volume and richer knowledge.
£79/mo
Setup from £299-£399
- WhatsApp handoff
- Conversation inbox
- Knowledge imports
- Priority support
Pro
For higher-volume teams that need more capacity and polish.
£149/mo
Setup from £399-£499
- Higher limits
- Advanced analytics
- Multiple team members
- Managed support
Ready when you are